TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Alan Brown

United States

Template Monster simply makes the best Drupal templates available. The support is amazing with people like Sarah there to help. I have purchased many, many templates for my clients and will purchase many more.

Michelle

United States

First time I needed help, amazing results. Smart true coders. Harry was outstanding and efficient. A++

Michael

China

This is my first time to purchase a theme on TemplateMonster. Their customer service is great, especially the technical support from Vincent and Charlotte. They are professional. I will never worry about the technical issue if I purchase template from TemplateMonster even I am fresh.

sky-lasers.com

Claire Giannandrea

United Kingdom

I just had a chat with Olivia and I can honestly say she really did help me to get the right code and to teach me to get exactly what I wanted. Im not a developer but learning new tricks with your support is very valuable to me. Thank you guys and keep up the good work. Kind regards Claire

Akil

United Kingdom

Mary, Olivia and the team was very helpful in helping me sort out the customization on this code every time. I have to say the customer help is amazing and worth it especially in this day and age where customer service is lacking. If you seriously need help they will help you and stay until you get it sorted. Priceless services and themes.

Michael

United States

I will never go to another company for anything else ever again. TemplateMonster embodies the definition of sheer excellence and they are more like a partner. Vanessa is the best customer service girl of all times! I wish all companies do business like TemplateMonster..

www.immortalskins.com

Lorna

Canada

Amazing service. A++++++++++++ There have been so many people that helped me and they've been nothing but patient and understanding. Elina, Vanessa and Hanna are just the few I can name out. But thank you to you and your whole team for helping with the success of my website!

Sunny

United States

Fantastic support when I needed help with the theme that I had purchased. I am very impressed and hope our relationship continues as it has started. Thanks!

www.kuzans.com

Marie Nadal

Hong Kong

Thanks for Olivia's great support - very nice and helpful.

Denise

Thailand

Vanessa is super nice. She helped me a lot and she's very patient. She is very kind and helpful. It's so nice because she makes others to know about technical things. She is like a teacher. I am very very impressed.

www.benditocoffee.com

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.