TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Ajiboye Adedeji

Nigeria

I really love the customer service delivered by Amina. Thumbs up to her.

fanhouseng.com

Veli Kurt

Turkey

Amina was a great problem solver. First I felt that I lost my all work, but she saved my life. I am very very appreciate you Amina :) Kisses to Great Worker :)

www.bybez.com

Clinton Bailey

Australia

Olivia is always quick to help me with my requests, polite and to the point. As a business owner that continually uses TemplateMonster's great products I am continually impressed with the highest quality service of the support team. I will continue to use TemplateMonster as my No. 1 and only preferred template company because of the impeccable support staff such as Olivia and others. Thank you for your brilliant support time and time again giving me the confidence to use your products for years to come. Clinton Bailey

Ken

United States

Hanna went above and beyond for me. I have never seen chat service provide such awesome level of support. Thank you.

crystalallenproperties.com

Jesse

United States

Hanna helped me with my email form when I really needed some help. I think TemplateMonster has great prices on their templates, and they also have live chat to help out with questions.

Gbenga Emuwawon

Nigeria

I must say I am impressed with the response time for resolving issues. Great work by Harry! Well done!

Victor

Malaysia

Their technical support is the best, they don't just help you solve the problem, they even provide you tips on how to solve it yourself which gives another mileage for my programming knowledge, hats off to the technical team specifically to Kate two thumbs up. Will buy another template for my new client.

Aleksey

United States

Charlotte, Eva and others are extremely helpful professionals. Everybody is patient, amazingly supportive and kind. It is an absolute pleasure to deal with this company because their support is A+++!

Avani

South Africa

I love the templates and the help that is available on chat! Very friendly and helpful! Thank you Mary! All templates will be bought from TemplateMonster! Great service!

Erin

Australia

I had some technical difficulties that Judy helped me out with. She was fantastic, patient and sorted out all of my problems! Go Judy! Go TemplateMonster!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.