TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

Erica went above and beyond in helping us resolve a page layout issue. There is no other site like TemplateMonster. Than you so much, Erica!


Brian Welsh

United Kingdom

Margarett was absolutely amazing! She is so knowledgeable and patient and helped me achieve a great result. The is why I only buy themes form TemplateMonster!!! What a service!


Gloria Buck

United States

Very wonderful service. Vanessa was very patient and answered all my questions. Very knowledgeable!!!


Eoin Oliver

United Kingdom

The template I bought I am very happy with, and I am also exceptionally happy with the support I received from Judy. She seemed to acknowledge very quickly what I needed and what level I was at. She quickly told me how to do things and apart from being very knowledgeable she actually was good in not assuming I was stupid. Good job.




TemplateMonster technical support is extremely amazing. I have been working with them for quite some time and all of my question are answered immediately, correctly and they even solved it themselves only thing I need to do is to wait for them to say "Everything is OK Sir Please check your Site". Will definitely recommend this to my fellow designers and will buy another template from them.




Amazing templates and the most of all, brilliant Support Team!



About Vanessa, she is the best ever!!! Wish I had her on speed dial. All I do is describe my issue in least words possible, send a screenshot and she just knows. Always a magical experience. 5 Stars!!!



I can't envisage ever using another template or support service provider.

Kathleen Rice Adams

United States

Vanessa was a delight to work with. So helpful! She figured out what "broken" in our installation and fixed it within seconds. Thank you, Vanessa! We're building several websites for our company, and you'd better believe we'll purchase all the templates from TemplateMonster. :-)



United States

Hanna helped me get the site to the point where I needed it. Amazing customer service. I will always do business with you guys because of this interaction! Thank you so much!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.