TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Vivien Gubler


About Lana: since I started building this website I had chatted with many of the operators and I have also learned a lot about building a website with WordPress. For me, Lana is the best of all the operators I have met in the chat. Since I also know few things now I can tell the difference. She is very competent and finds solutions for every problem, and she has big patience. Thank you Lana. I hope I get the chance to chat with you again for the other two websites I'm still working on.




Sarah helped me to do the job, she was patient and has fixed the problems wisely, one by one. She has great skills, I strongly recommend her and TemplateMonster.



TemplateMonster remains the quickest and reliable way of getting real quality in your own hands. The rest of the work is a piece of cake! Long live TemplateMonster! I recommend this to all experienced and beginners WEB designers! Peace to all!


Patrick Hodgson

United States

5 star service. Judy was awesome!!!




Great support, fixed all the problem fast and efficiently. I was very happy with your service :)


United States

Judy and Carey have been absolutely wonderful in my support chats with them. They each probably spent an hour with me and took care of every question and concern until it was solved. Each explained things well and were very courteous. Very pleased with the support I've received by TemplateMonster!



I am very happy because of Vanessa, all these last days she helped a lot with my new theme and she explained me everything how to do it! I can say that she is very professional and take care a lot the customers. Hope that other people can do the same as she do.




Charlotte was an absolute angel! So patient, especially considering I'm a first-timer, and she talked me through the entire process in language I could understand. Now I have a functioning website with the template that I would have never been able to install without her! Thanks again!


United States

Erica was fast, efficient and helpful. Good job. Great technical support.

Terry Manu


I needed to try the free version of one PrestaShop template before I buy and it was fun. Any operator that attended to me was helpful. Thank you TemplateMonster.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.