TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Jason

Germany

Great service. Olivia helped me out greatly. Thank you very much for your time and service.

Kaushal

India

Great service. I had a technical question so I clicked on live chat option & Lori (the first operator) quickly pass-on my question to the technical department, Olivia (technical operator) solved my question quickly. Very happy with service provided.

Carlos

Ecuador

Olivia helped me a lot, she is so kind and fast with the support. She saved me a lot of time with my template.

Tony

Canada

Spent over an hour with Vanessa to help get my site up and running. Vanessa was such a great help and I couldn't have done it without her amazing support. Best support ever!!!

Rik Eenkema

Netherlands

Without Vanessa I couldn't fix the problems I had. Perfect support from the support team of TemplateMonster.

Celso Souza

Brazil

On more than one occasion I was met by Vanessa Harvey and I just thank. She was super friendly and solved all my problems quickly and efficiently. This just makes me even more trust in this company. Thankful, Celso

www.encantofotografico.com.br

Brian Welsh

United Kingdom

Vanessa is an absolute dream to work with and a very clever lady! This is why I never buy themes from anywhere else! 10/10 for her knowledge and personable attitude. I hope to work with her again! Kind regards Brian

www.reddishvalefarm.org.uk

Ricardo

United States

Excellent. A lot of courtesy and great knowledge. I'd be lost without them :)

Wells

Nigeria

Carey's customer service skills are excellent. She knows her job well and does it with speed and accuracy. Great support.

Rob

Netherlands

Judy assisted me in a very helpful and kind way. Their service is great!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.