TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Israel Akande


Hanna was really helpful. I was so happy when she fixed my CSS issue for me. Even when I thought I was been too disturbing, she kept fixing until I got satisfied. The TemplateMonster support team is great. Thanks



United States

Hanna is a great asset to your company. She was very helpful and patient. She had a speedy solution to all of my questions and was able to help me tremendously. Thanks!




Great support from live-chat support. Very friendly and really helpful. Super. Greetings, Leon

Razvan Botanescu


This is the #1 site in the World! Great support at any time!!! Thank you because of existence!



United Arab Emirates

Surprisingly to whom ever I have been in contact with on TemplateMonster has been a great help! They always make your day. You guys have best service ever!


Yan Tsarbopoulos


Very good and fast. I totally recommend!!!


Nick Koehler

United States

Olivia was very helpful. Great support, I will be back for more!

Reggie Hall

United States

Hanna provided the best customer support I have ever received! Very patient, very knowledgeable! It is this kind of support that will keep me coming back as a customer of TemplateMonster. And, it is the kind of support I received from Hanna, that helps me support my clients. Thank you TemplateMonster and thank you Hanna!


Mehdi Mohammad

United Arab Emirates

Amina helped me a lot. That was the best support I've ever got from any on-line support team. Please stay tuned and thanks a lot for your time. God bless you. Technical Support is awesome. She gave me best support. Thanks.



Olivia was fantastic - she helped me with the issues I was having very quickly. Thank you Olivia & TemplateMonster.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.