TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Elene Kyranakos


Emily was great help when i needed it!!! I am so glad I've bought a template from this website!!

Ruth Ruane


Emily was a fantastic today. I thought I would have to install everything from scratch as I made a mistake and Emily was there within seconds. She sorted out the problem and had my website template ready in less than 5 minutes and the problem was solved. I would recommend TemplateMonster to anyone who is designing a website.

John Fitzpatrick

United Kingdom

Great support from Stacy and Olivia. Had an issue with the SQL import and then not getting a login screen. They stuck with it and we got up and running as I never used WordPress before. Much appreciate the help. John



Amazing customer service. Mary has been a lot of help. Very professional and prompt at fixing any issues that I had. Thanks Mary.




Cannot fault anything. TemplateMonster provides 5 star assistance. All my problems were solved in no time. Great customer service!!!



United Kingdom

Very professional, perfect support service! Thank you!


Alex Makule

Tanzania, United Republic Of

Outstanding customer services. Judy is incredible. Thank you so much.




Lana is the most amazing person from technical support, she has a lot of patience and really knows her stuff. I would highly recommend her. I am a complete novice and she got me up and running without fuss. Well done Lana you are a real asset to TemplateMonster.

Matt Sonberg

United States

Chatted in on-line chat again tonight. Another great experience! Thanks Olivia for getting me squared away!


Matt Sonberg

United States

I got some pretty amazing help today from Andre and Lana. Both were extremely patient! They even walked me through making some of my initial changes so that I had a better idea of how things worked. They also made it very clear that they are willing to help at any time for any purpose. Very impressed!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.