TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Yvonne Mtengwa

United Arab Emirates

Vanessa was so helpful and very patient. The technical team really makes working on a website exciting. Thank you Vanessa for everything.

quintessential-f.com

Renee

United States

Oliver was outstanding. He helped me tremendously and was very patient and courteous and it really helped. Great support!

Bjorn

Belgium

Vanessa delivered excellent support. She really answered and resolved all my questions. Keep up the good work!

www.excis.be

Yaroslav

Russian Federation

We had issue with Joomla template we use for our website. Vanessa helped find way to solve our problem fast and ably. Her advices made us happy and template working. Thank you much for such clever and skilled worker.

Cristian Carp

Romania

Vanessa helped me a lot. This company have the best on-line chat support. They have patience with you and they try to understand your problem. Keep up the good work.

www.perdeletapet.ro

Chris

Canada

Great selection of templates. I had a hard time uploading my theme and had to use the customer service chat. The person helping me was very good and fixed the mistakes I made! This is my third template that I have purchased through TemplateMonster and I continue to be happy with the results. Many thanks to Carey for all their help with my template uploading.

www.csbsecurity.ca

Rui Coimbra

Portugal

Vincent just gave me the best service ever at TemplateMonster. Many thanks for your help. Many, many thanks.

coffeestore.pt

Nehme

Canada

Amazing customer service. Margarett has been a lot of help. Very professional and prompt at fixing any issues that I had. Excellent job Margarett. I strongly recommend using this site.

Rebecca

Australia

Judy from Technical Support was exceptionally helpful and did everything she could to get my site working and fixing issues I was having and unable to work out myself. Thank you so much for your help Judy and your patience!

hwjfc.org.au

Steve

Korea, South

Stacy is amazing! She guided each step clearly and precisely so I can edit the website. Without her support, I would not have completed the work by myself. Most people would just provide me with the video links, but Stacy actually walked me through each step. I would definitely and extremely recommend her to other people! Thank you very much!!

www.britra.com

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.