TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Adey Khader

United States

Hanna, she is the best. I loved the way that she helped me, she solved many coding issues for me and she helped us to be on-line in one night. Great support. Thanks and love you Hanna :D



Hanna was very helpful and patient. She helped me more than I expected. She made sure that I got the template looking the way I wanted it. Great job Hanna! Thank you!!! Krista

Vincent Grant

United States

The best templates and technical support! They help make small business like ours look big and good!




The templates are good although I wold like even more selection. However, what stands out is there customer support after purchase. It is nothing short of outstanding. Other companies could learn from TemplateMonster.

Lee S Baker

United States

Sarah was fantastic and actually helped me on the site until everything was working the way I wanted it to work. Thanks Sarah! Great support.

Marie Nadal

Hong Kong

Thank you so much for technical support team, especially for Olivia. Her professional skills really helped me a lot in building my website.

Marie Nadal

Hong Kong

The customer service is fantastic. Support team operators are very very helpful. Thank you so much for your professional skills and patience. Especially thank you Judy Waters. Also other operators that have been helping me for weeks: Stacy, Ammy, Carey, Erica. Thanks a lot!

Jean-Paul Arnephie


Judy was excellent in helping fix a conflict and allow me to fix a glaring color conflict quickly. Very happy with the service.

Jose Vasquez


The support it is very nice, especially if you deal with Andre. He is a very devoted professional and he is always willing to help you with a smile (even you can't see it through chat, I know that). People like Andre make TemplaMonster a better company. I design websites for my clients, and working with people like Andre make me keep using TemplaMonster.




Sarah was fantastic and even found something that another support person thought couldn't be changed. I really appreciate the brilliant support it really is second to none. Thanks Sarah!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.