TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Tom Jensen

Norway

The support is amazing. They are quick and good at helping when we need help. They are always online and there is always help available. I've bought several templates for my customers and they are impressed at how nice they are and how well they work on both mobile pad's and computers. I recommend using TemplateMonster. You save time and money.

www.webkvalitet.no

Vic

United States

Charlotte was wonderful and stuck with me on live chat until my problem was resolved. We went back and forth discussing possible solutions and fixes and eventually made progress. Great support and problem solving skills. 5 Star Service!

www.fleeklips.com

Janet

Singapore

Eva from technical support has been such a great help for me, she patiently replied to all of my questions. Extremely good service and an asset to the company! Thanks, Eva!

Julio

Peru

Excelent service. I am glad that they have always technical support willing to help me, no mather what time is it. 5 STARS!

www.interandina.pe

Claudia

Brazil

The templates are beautiful and the support after my purchase was fast and they really helped me. Nice experience with Template Monster! Thanks!

www.tchai.com.br

Marcio de Mello Moreira

Brazil

I got an issue when I used the nice Monstroid Wizard, cause at the end it asked the translation to Portuguese, I did it and the screen to import sample data never appeared again. I asked for support by chat and George helped me a lot. He solved the problem with a kindness not easy to see. Great guy! Thank you, George! As a result my site was online with exact same look as the Monstroid demo.

www.marketo.com.br

Thom Bush

Singapore

I have 5 Joomla templates from Template Monster and the main reason I keep coming back is the sure knowledge of a professional technical team. I've never had a problem they couldn't fix. Thanks, guys. Thom

Trans4mationaltherapy.com

Mike

United States

Simply outstanding support. I had wrestled with several CSS issues for a number of days. One chat session with Eva was all it took to solve the issues. Wish I could give her more than 5 stars. I'll definitely use Template Monster for future projects.

motion4less.com

Matthew Prodger

United Kingdom

Great after sales service. Had a problem getting the full features of the Prestashop theme I had installed to work and a 10 minute chat with Charlotte got everything working perfectly - this is why I've been a TemplateMonster customer for over 5 years!

Deniz

Sweden

Great after purchase help. They fixed the problems I had within a few days. 5-star!

www.bopdoo.se

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.