TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Chelsea Harris

United States

Kristy helped me today, she was extremely helpful as are everyone who has ever helped me. I am so pleased with my TemplateMonster templates mostly because of the amazing customer support. Thanks!



Thank you Emily for the brilliant assistance you provided for the customization of my theme. Your time and patience is much appreciated. Please keep it up!


United Kingdom

Vanessa was a great help for me with a tricky problem. She was patient, very knowledgeable and stuck with the problem until it was resolved. I give her 10/10!!! Superb support!



United States

Eva was awesome. Not only was she patient, she found the answers to my questions, in an expeditious manner. I wish every experience was like this. Thank you Eva, great support!


United States

The theme I purchased looks amazing, and the live chat help could not have been any kinder or more helpful. I am so thankful for all the help that I was given. Thank you, thank you!


Azam Shamsi


Extremely good support. Thank you so much Vanessa and TemplateMonster team.


Tom Lac

United States

This is by far the best chat service available anywhere, can't imagine how many countless hours it has saved me. The chat service support is why I always by my template here. Sarah from the chat team is just amazing, she help me countless time.




I like these themes. Love the 24 live chat. Sarah is amazing, a big help. I was really desperate, because I am a computer illiterate person, but they and especially Sarah helped me out a lot. Thank you!!!


Jones Mays

United States

TemplateMonster rocks! I have contacted there support several times and have never been let down. This last time Vanessa took her time and got me back up and running. Thanks Vanessa and TemplateMonster . Thanks again!


Abdullah Yargı


TemplateMonster.com team is really professional. When you have a problem, though they solve. Before that I want to say: they do a very good design. I'm using their professional designs for my sites. Thank you.

Have a testimonial to share?

Your Name*:
Your E-mail Address*:
(not will be published)  
Your Website URL:
Country of location*:
What exactly did you purchase from us?*
Template ID: Please choose types(s) below:
Your opinion on TemplateMonster services*:
* - required fields submit
Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.