TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Fantastic service from Vanessa, very helpful and willing to help. Without questions I would recommend Vanessa to anyone wanting for help.



Customer service is beyond compare. Very fast service, excellent quality. Thanks.

Geir Rodde


Had to use Live chat service, and was pleasantly surprised over the overall quality! I got my problems fixed, and would have no problems recommending this to others! Thanks and cheers, Geir



Vanessa did an excellent job in a few minutes. Thank you very much for this professional support. Best regards - Raffael

Tomas Strunecky

Czech Republic

Vanessa helped me with my Joomla template and I have to say that she was perfect, patient and I can recommend her to everyone !!! Thanks again Vanessa and TemplateMonster.

Christopher Scott

United States

Template Monsters' Technical support is incredible. Very responsive, everyone knows what they are doing and Vanessa today was very helpful. Very fast for fixes that you do not know the answer too.


Elaine Finch

United States

Vanessa is absolutely wonderful. Very knowledgeable, understanding and very, very helpful. Vanessa saved the day for me. I was on a deadline and she came through for me. Thanks again Vanessa, Elaine Finch EFGrafx




Charlotte was so helpful in solving a big problem with my store. I want to say thanks again and again!!! And all the staff of TemplateMonster is the best in the world. Super reliable.




Great support. More than great. Beautiful templates. They have a new returning customer!




Charlotte's support was excellent, efficient and really quick! I will recommend TemplateMonster's service.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.