TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
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  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

Support was great, they knew exactly what needed to be done and helped me right away



Absolutely great assistance after the sale. In particular Vincent gave me the help for solving big problems. Thanks Vincent, and thanks TemplateMonster.



Hanna Smith has been a great help! We had a very big problem with our site crashing and you has done everything possible to help us get back on-line. Huge Thank you Hanna. Great support.

Joshua Candella

United States

Harry was a great help in figuring out why some of my products weren't showing up. Whenever I need help with TemplateMonster templates I don't mess around and try to fix it I get in touch with their awesome technical support. Keep up the good work guys!!!

Giuseppe Marrazzo


The best in the world!!! No words to say thanks, the staff is very experienced and helpful!!! Thank you Vincent and Charlotte!!!



Korea, South

I just wanted to say on more time thank you to TemplateMoster technical support team for all the support provided, especially to Amina who have been patient with my issue and have provide me the best support ever. Thank a lot guys keep it up!




Thank you very much Ms. Eva, you are great, you are very patient person to treat the ills of people like me. Hope all technical will be patient soon to serve me. Thank a lot dear!




Double thumbs up to Amina!!! She virtually knows everything about my template. Of all the technical support team members I have sought assistance from, she is the best at advising me on the best options and solutions to my numerous questions & above all she is very patient.



Hong Kong

Thanks Vincent! 5-stars service! He is one of the best technical support/customer services officer I have ever met in my life. He listen to you, he won't let you down, make you wait without prompting, leave you alone if the problems out of his scope. Also, I would like to thanks Charlotte and Judy. They help a lot as well.


Terry Manu


I was assisted by Judy and I must say all my request were met in a timely manner. Very kindhearted person. So far I have always enjoyed the services I get from any of the operators. Thank you for your existence TemplateMonster.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.