TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Mika

Ireland

Emily was very precise and professional to my requests: extraordinary collaborator. Thank you and thanks TemplateMonster!

Ivan Sierra

Spain

Superb support. Eva is fantastic. Great job.

www.mega-electronica.com

Nick Graff

United States

Vanessa was amazing! I had answers very quickly and my site looks way better now! I love TemplateMonster mostly because of their awesome support staff like Vanessa!

Dan

United States

Kate from TemplateMonster was so patient and helpful with my changes I needed done to my WordPress template. This is one of the reasons why I buy templates from TemplateMonster.

Mario

Panama

I had an issue with installation of a template that I bought, but with the support of Vanessa problem was solved faster than I thought it could be. She was very patient to guide me through the correct installation steps. She was always very kind and patient. Thank you Vanessa. You deserve a 10 rating.

www.funpartyforkids.com

Olga Kuriackovskaja

United Kingdom

Very happy with the technical support! On-line chat is a good idea. All issues have been sorted. Patient and helpful, very impressive service. Many Thanks Charlotte!

Juvenal

Canada

Hanna was very helpful and guided me throughout the entire process. Awesome service. Thank you very much!

interfacebdi.com

Alessandro

Italy

Extremely good customer service assisted me 24 h/day. I'm totally satisfied about everything, seriously prices, quality products and extremely good quality services. Super recommended.

www.cheveux-superbe.com

Melinda Toppino

United States

My agent Vanessa helped me edit my WordPress template to perfection. She is very patient and incredibly good at her job!!! Thank you so much Vanessa. I will definitely purchase from TemplateMonster again just because of your excellent service. Many, Many thanks!!! Melinda

www.hurdllc.com

Andrew

Canada

So far it's been great, friendly and efficient service. I have no complaints. Everyone I have dealt with has always been very helpful and efficient. Thanks Sarah, Hannah, Daniel, Brian, Jason and anyone else I have chatted with throughout this process. Small to big problems everyone has helped a lot with little trouble and much understanding. Cheers everyone!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.