TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

The support staff is wonderful! They were quick to respond and resolve the issues that I had. Thanks TemplateMonster - your service is valuable!


Alex Yau

United Kingdom

Its just a fantastic team from TemplateMonster, I like to mention a few names like Eva, Vincent, Vanessa etc. The one I did not named only I have forgotten the name but all of them are great. Very very helpful, technical and never afraid of difficult task. Always try their hardest to solve the problem on spot for customer. Well-done team! Alex




I was scared before buying a template, finally bought it and I can say with my most sincere words "Thanks TemplateMonster" for superb template and support provided when needed, thank you also for the dedicated agility and support staff!



United States

Judy did an awesome job. Answered my questions very quickly and resolved my issues in short order! Great job and support, judy!!




Amazing and friendly technical support done by everyone from TemplateMonster support team, but specially Vanessa which not only giving instruction for me to do things instead she did it for me. It's so great, thanks Vanessa.

Daniel Reid

United States

Awesome... Templates are sophisticated and the technical support people are incredibly knowledgeable and helpful

Victor Hugo


Vanessa is very kindly and helped me so much! She did a good work! Thank you TemplateMonster.

Amzi J.

United States

Vanessa was a great help. She was fast and knowledgeable. She helped to fix my issue in a matter of minutes. Great technical support!!!

Rafael Arjona


Vanessa and Sarah, I was treated very well and had all the patience to solve my case. TemplateMonster has the best support service for the care of concerns about the templates that are acquired.

Jose Vasquez


Andre is the best. When you get the class of service he provides, you really want to keep doing business with TemplateMonster. Good job!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.