TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Navin Talawant

United States

Vanessa was extremely patient and helpful. She helped me customized my site to look exactly like the demo. Outstanding support!

Doug Janchik

United States

Erica in technical support is incredible!!! She was so patient through all the questions I had. I would suggest TemplateMonster to everyone. Their support after you buy a template is great!!! Thank you Doug

marketfinancialgrp.com

Sam

Australia

Great service. Had no idea you guys was this awesome, support is very helpful, understanding and professional. Feel like a pro with technical support assisting me with issues. I am in love with the services at TemplateMonster due to the wonderful experience I had with support person in Help Support Chat. I can agree more, great customer service!!! Impressive guys!!!!

Jack

China

Mary was greatly helpful in helping me out in my editing of the Joomla template with high efficiency. Very excellent work and support done quickly.

Sean-Henry Saldavia

Switzerland

Very kind and patient support services. I will recommend them to my friends and other people. Thank you Vanessa and whole support team.

Dan

United States

Sarah was a rock star technical operator, very informative and helpful. TemplateMonster always have a great and dependable service.

Qassem Hamadeh

Cyprus

Hanna is so amazing operator, and actually all the ladies there are so amazing. I love them all, especially Hanna. They are all amazing ladies. Thank you so much for all your help.

Vasileios

Greece

The service and support from TemplateMonster is the best I have ever seen. Simply perfect!

Pietro Soddu

Italy

Assistance by Mary was very quick and effective. I'm very satisfied with your services. Thanks.

Nikola

Austria

Excellent service with very fast responses from the technical operators! Than you.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.