TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



My first time using TemplateMonster and it has been great! I used the live chat and they are very helpful! Very quick and knowledgeable! I will be using TemplateMonster more often for future projects!



United States

Honestly the best technical support service I have ever encountered. Fast, friendly and always available! I most recently worked with Erica, but every single operator I have dealt with has been a delight from start to finish. The best part - my problem is always solved!



Olivia was very good! She could help me very fast. Great support. Thank you !


United Kingdom

Absolutely brilliant support from one of the best technical support personnel Eva. As always spot on! I really do appreciate her support and her knowledge of web development. Great job Eva! Thanks Asrar


Iran (islamic Republic Of)

Mary is very good technical operator. She helped me very professionally and very very fast. Thank you, Mary, and thank you TemplateMonster.

Jean-Paul Arnephie


Very good service was provided with responses coming quickly. Have managed to customize a template to suit my needs. Olivia was very helpful.



Judy and the rest of the team are always so great! Patient and understanding, they never get upset or lose cool. Would totally recommend them.

Doreen Scuri


I have purchased several templates on TemplateMonster.com and I am very satisfied. The service is always at the highest levels. Erica, as well as all the other people assistance with whom I spoke in the time, was really helpful and helped me to solve every little problem :)



It was very quick to get someone to help me out and the technician was knowledgeable too. It made me feel comfortable for the next time I want to buy a temple from this site. Because I'm sure if I get stuck, they would help me.



I was assisted by Erica on figuring out the issue on my website. She was so impressive and solved all of my issues with the site. With her guidelines I have a better understanding now. It is so hard nowadays to have a human real chat assistance. TemplateMonster is an example for me, how I will run my business with my clients. The best support ever - Erica. Adl

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.