TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Kristine

Canada

My first time using TemplateMonster and it has been great! I used the live chat and they are very helpful! Very quick and knowledgeable! I will be using TemplateMonster more often for future projects!

www.maplecrescentfarm.com

Alex

United States

Honestly the best technical support service I have ever encountered. Fast, friendly and always available! I most recently worked with Erica, but every single operator I have dealt with has been a delight from start to finish. The best part - my problem is always solved!

Jeanette

Germany

Olivia was very good! She could help me very fast. Great support. Thank you !

Asrar

United Kingdom

Absolutely brilliant support from one of the best technical support personnel Eva. As always spot on! I really do appreciate her support and her knowledge of web development. Great job Eva! Thanks Asrar

Saman

Iran (islamic Republic Of)

Mary is very good technical operator. She helped me very professionally and very very fast. Thank you, Mary, and thank you TemplateMonster.

Jean-Paul Arnephie

Seychelles

Very good service was provided with responses coming quickly. Have managed to customize a template to suit my needs. Olivia was very helpful.

Kevin

Thailand

Judy and the rest of the team are always so great! Patient and understanding, they never get upset or lose cool. Would totally recommend them.

Doreen Scuri

Italy

I have purchased several templates on TemplateMonster.com and I am very satisfied. The service is always at the highest levels. Erica, as well as all the other people assistance with whom I spoke in the time, was really helpful and helped me to solve every little problem :)

Behnam

Australia

It was very quick to get someone to help me out and the technician was knowledgeable too. It made me feel comfortable for the next time I want to buy a temple from this site. Because I'm sure if I get stuck, they would help me.

Adl

Albania

I was assisted by Erica on figuring out the issue on my website. She was so impressive and solved all of my issues with the site. With her guidelines I have a better understanding now. It is so hard nowadays to have a human real chat assistance. TemplateMonster is an example for me, how I will run my business with my clients. The best support ever - Erica. Adl

Have a testimonial to share?

Your Name*:
Your E-mail Address*:
(not will be published)  
Your Website URL:
Country of location*:
What exactly did you purchase from us?*
Template ID: Please choose types(s) below:
or
Your opinion on TemplateMonster services*:
* - required fields submit
Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.