TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Jef McClimans

United States

Erica helped me with many issues I was having customizing my theme. Great service and super nice support.


Melanie Dennis

United States

Eva was a great help. My front page layout was wrong, and she logged into the admin panel and got things set up correctly for me in minutes, no hassle! Great templates and great service. Thanks!



Thank you Eva!! You were very nice and provided great support! Problem was resolved.


United States

Ammy helped me out at 1 in the morning. I was able to get my site up and running smoothly before the following business day thanks to the great customer service! Highly recommended!

Mohamed Ahmed


I found the templates are awesome, besides Mary helped me very well, while she was very nice and keen to help. Thanks Mary & All.

Jef McClimans

United States

Awesome totally 5 star help. Gave me the exact doe I needed to get the result I wanted. Super patient.


Sterlin Charles

United States

Ammy and Judy helped me today and continue to uphold the unrivaled customer service I get from TemplateMonster. I have not yet been below out right amazed my their customer service and knowledge of the tools. They truly are amazing. Thank you!


Paulo Bento


I was really surprised with such quality service. Highly recommend to all. Sarah has much expertise in the issues and a lot of patience to meet us.


Jake Matthews


Unreal! Your service was amazing, no question to silly to ask. The one thing I over looked and could not work out was easily fixed with the support chat. I've always thought it best to be able to talk to someone but this has changed my views on web help. Thanks again for such great service! Jake



United States

The template I purchased is great, but as I was trying to make a lot of position and color changes, I found myself a little out of my element. I have found great help from the chat operators. Specifically Daniel and Vincent. Daniel just pleasantly surprised me by providing a solution that I had previously been told couldn't be done. Daniel is the man.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.