TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Sarah fixed my social link's problem in a second. What a great customer service!



United States

Iris is outstanding. She was very patient and super knowledgeable, and was as helpful and nice as she could be.

Juan Antonio


Charlotte 's help has been perfect . I wish all websites give such an efficient and friendly service. I have only words of thanks and appreciation . And of course I recommend it to anyone




Lovely theme and great support! Thanks, Template Monster and Celine at Cherry Framework support chat.



Eva was fantastic, really helped me out. Thanks. Highly recommend! 5 stars


United States

I've been very pleased with TemplateMonster templates and services. My first WordPress site was a tricky one, but chat support was excellent. Thank you!


Jenny Henrick

South Africa

I was really impressed with the service received from Guillaume Dumas. I had issues with my product categories and he solved the problem quickly and effortlessly. I absolutely love the support provided by Guillaume and the whole team. Your service is absolutely incredible! I am blown away! Thank you so much for solving my problem.



United States

Your live support is second to none! Whenever I have a question, you provide the solution even if it's a matter of changing code to get the site to look and function the way my client needs it. You all are just amazing! I'll be sharing my experience with you, with everyone I know.


Marc Vanduffel


The service is great. Charlotte has found the solution in 2 minutes, gave it to me and saved me money. Thanks, Charlotte!



United Kingdom

The template looks great and the after service was even better.I had an issue with the enquiry for but this was resolved very quickly by their technical team.


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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.