TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Jeff Beck

United States

Template Monsters customer service is the reason why I keep coming back. Profesional customer service!

Bob

United States

Sarah did a great job of helping me make the adjustments needed to my theme. Great theme and support, thanks.

Wadih Saghieh

Thailand

I was frustrated about some coding I needed to do to make the site look like I wanted. I contacted support and I knew it would take some time to understand how to do what I wanted to do. I am a newbie so I was expecting to give support a hard time. They were patient, efficient, quick, and above all they did not give up on me when I was almost giving up myself. They kept telling me what to do step by step until I understood everything clearly. This is what makes the difference. Everyday is Xmas with TemplateMonster! thanks!

Matteo Capecchi

Italy

I think that TemplateMonster is one of the best services in the world. Templates are very beautiful and assistance is simply perfect. I recommend it to all that want to build professional websites. Thanks.

Lee Greene

United States

The template was very well done - well laid out, nice colors, etc. and was very easy to work with, enabling us to create a site that the site owner and the site visitors all universally like and praise. When we needed to make a few advanced tweaks, the technical support was not only very helpful, but really knew their stuff, and were able to resolve all our issues easily and satisfactorily. Many thanks and much admiration for Sarah, Kate and Vanessa who each provided super technical support and succeeded in resolving issues which we weren't able to solve on our own. I would definitely use their templates when creating sites in the future and highly recommend them to anyone else looking for a template to create a website.

davidhoppe4judge.com

Aman Bhalla

Australia

Sarah is a star, she helped me with all the issues I had. Lovely customer service etiquette.

thesqueegeesquad.com.au

Jim

United States

I am really uncomfortable with working in code but Vanessa calmly helped me customize my template. She understood my problem and found a solution in just a few minutes. Great support. Thanks!

David

United Kingdom

Today I got Emily. My client has asked for some major changes to this responsive template I bought. She was so patient and an absolute authority on the difficult questions I was putting to her. She's saved hours of my time. I'm sooooo impressed.

Tenzin

India

I feel very happy to get this theme, I have been waited for fine a suitable templates as I desire for my site. This is the best theme among thousands of premium themes for WordPress.

www.followingdharma.com

Eduardo

Panama

Templatemonster support is the best. Hands down.

itspma.com

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.