TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United Kingdom

Magnificent support every single time all round. Keep it up! Judy was the last one to assist me but all of the representatives did a stellar job. Thank You.

Giuseppe Guglielmino


Judy performed a great job with me. I am not an expert of building website, but I tried making many mistakes. Judy had the patience to understand all the steps that I have done and to point out my incorrect actions. Judy had a lot of patience explaining me more times what I had to do, even if my English is no so good, and in the end I got it. Thanks Judy!!!


Hong Kong

Judy has been of great help! Timely and professional service indeed.




Absolutely wonderful customer service by Judy. Assisted quickly and got things done :)


Myles Young

United States

Daniel was so helpful and great! His patience was the biggest selling factor for this review. Im an amateur developer / designer by trade and he was able to communicate the changes in a very helpful way. Go Daniel!!!

Steven Cruz

United States

Judy Waters was able to help me fast! She knew exactly what to do and offered the most straightforward patient customer service. I will use you guys again for my future theme needs and services. Thanks Judy!

Pete Zawacki


Fantastic service. Thank you Sarah. So patient and helpful!


CF Benner


I worked through some site kinks with Vanessa over live chat and I couldn't be happier with the level of customer service. Incredible! Being on a tight timeline, she really came through in the clutch and helped me get the bugs worked out of a new site I was working on for a client. Vanessa makes me want to recommend TemplateMonster to everyone I know. I'm blown away. Thank you!


South Africa

The Technical Support provided by Eva was brilliant. I was pointed in all the right directions with a module I was having problems with. Fast, friendly and efficient support! I am truly thankful for the technical support! Thanks a million Eva!


Lillian Beach

United States

Was almost finished with a website but had a few tweaks I couldn't figure out. Erica was so helpful it's not even funny. In a matter of minutes she was able to tell me what I needed to do to complete my project. Amazing knowledge! Very Well trained. I'm impressed. Customer for life. Thanks!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.