TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



I am very happy with the quick and efficient customer support. It makes it very easy to just buy a Joomla template and have it work in a relatively short time. Highly recommended!


Kevin Meldau


I've never had better customer service than from TemplateMonster. They are always there and act fast! I'm not really great with IT and having them 'by my side' just makes things so much better!

Bilal Khan


By far the best customer service and technical support I have ever received. A huge thanks to Sean in the upper level tech dept for always coming through when we need you, in a beyond timely fashion. As well as Olivia, Eva, Andy and a few others that I have trouble remembering. I wouldn't think about going anywhere else when it comes to design and support. Keep it up!


United States

Kate and Olivia were extremely helpful, kind and patient, thanks to them I am one super satisfied customer! INTERNET high five to them both :]

Louise Balle


Vanessa really gave me a good and quick service. It was a really good experince and she really helped me a lot!


United States

Amazing technical support team. Today I needed help and Charlotte was amazing, she is professional, great helper, and the most patient person that I've ever contacted. It's not the first time that I contact someone at TemplateMonster and each and every time they amaze me with their proficiency. Thank you very much.


Louise Balle


Great great service! Quick and easy! I can really recommend this service!



Judy and other customer service representatives are incredibly patient and kind. They have wasted one hour chatting with me to solve an issue I had.


United States

Amazing and fast technical support. I am a loyal customer. Thank you so much!!!

Jorge Flores


Vanessa, great, great, great service. She really made a difference. Great support, great attitude, great company =)

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.