TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

The template is great, but what is even more important that the technical support of TemplateMonster.com is outstanding! Erica did an amazing job helping us to resolve all the issues we had due to our lack of PHP knowledge. She saved us a tremendous amount of time that we would spend trying to "google" our problems. Outstanding technical support is what makes this company the best on-line store in WEB templates industry. Thank you.

Kris Nobels


Great service, you solved all problems, one by one. Thanks Lilian!

Wayne Cosgrove


Olivia helped me out like a true champion, had me set up in minutes, you guys are so professional at what you do and really no your stuff I will be back again for sure two thumbs up and a 5 star rating!



Best service ever, Kate gave me the correct answers right away and guided me thru the process of changing the settings on my website. Thanks.

Patrick Fitzgerald

United States

Judy was an incredible help!!! Her knowledge and understanding of the software and template made the best of a bad situation and I was able to complete the project. She was an absolute joy to work with!!! Great support!



Saudi Arabia

Mary was a great help and has a lot of patience too. She guided me through the steps needed from a to z.. I really appreciate her help. Great service!


Ronald Rodriguez


Erica was amazing. She fixed all my issues. Identified the problem in seconds and fixed it in minutes. I have always had great service from TemplateMonster; I have purchased many templates and they always exceed my expectations. Great job Erica!!!




Lana was incredibly helpful, patient and found the resolutions to my template issues, also walked me through on how to fix some on my end. I've been getting great support from your team. I am now a huge fan of TemplateMonster. Thanks Lana and everyone there!

Leonardo Santos


I would like to thank the entire team at TemplateMonster. Problems happen, what can not happen is lack of care. And this team would be demonstrated. Thank you very much!

Jose Angel


I want to thank to entire technical support team for helping me to modify my website, but especially Eva. Thanks Eva for the time and patience that you always have to me ....


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.