TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Mike

United Kingdom

Very helpful and friendly service. Mary was very helpful to a novice at this sort of thing and it helped me immensely.

Seph Dela Cruz

Philippines

Olivia was great and very helpful. She helped me to fix my problem in just one click!!! TemplateMonster technical support is superb and quick!

Dennis

Germany

Best Technical Support ever. Olivia helped me very fast. Technical support is topnotch and the templates too! Thanks a lot.

Stuart Douglas

Australia

I was very happy with the service and the helpdesk was very efficient in particular Olivia was very helpful.

innovyz.com

Pol

Switzerland

The provided service is great, the answers are precise and I solved my problems in short time. I recommand it !

Leesa

United States

I just had technical support chat with Mary at 4am. She was very good and solved my two issues I needed help with. She was very helpful and helped me work through the changes I wanted to make to my template. Thank you Mary! I appreciate the technical support of TemplateMonster and that is why I keep coming back to TemplateMonster for all my customer's websites! Thanks again Mary for the great support!

Craig

Australia

Excellent service from operator Hanna, very patient and understanding of end users needs. Thoroughly recommend using TemplateMonster even if it just for the support service. There are not many companies that will help to this detail.

Ralph

Nigeria

Amina always provide the best communication skills have ever seen in the chat, she's good and with a fantastic understanding always ready to resolve most of my questions and process a ticket for the rest of the issues ready to follow it up. She was patient and understanding of all my problems. She made me a very happy customer always when making believe in your services please she deserve an award as far as am concern. I like asking after her always.

jesussovereigntypublisher.com

Anson

United States

Ammy was awesome! She helped me with all of my concerns and changes. She was patient, professional and proficient. TemplateMonster provided great technical support. I will be using them again and recommend them to everyone.

www.privateaircharters.com

Aaron Hurlburt

United States

Very happy that I found TemplateMonster. This company has really helped me to move to the next level!!!

virtualsalesfunnel.com

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.