TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Yousaf Khalil

United Kingdom

Really helpful and great service. I would recommend this to my friends as well. Daniel helped me out in installing this template from scratch and we done it very smoothly. Much appreciated and thanks

www.logicprint.co.uk

Joanna Jawor

Poland

Great on-line help by Dabiel and I will definitely always look here for more templates, keep up the great service TemplateMonster.

Sam

United States

Erica just killed my problem! I had a headache trying to figure out a CSS code that was getting overridden by gantry. One minute with Erica later - 'Problem Solved'! She know right away exactly what I wanted and she provided me with all I need to customize this template. Thanks again Erica, you rock!

ktradford.com

Erin

United States

Super support from Amina -- very patient and understanding with my extremely limited knowledge. The template I got did not provide the customization options that I was hoping for without getting into the code, but Amina helped me achieve what I needed and provided a concise explanation of how to achieve it so that I could implement it again on my own. Great service!

Azhar

United Kingdom

Excellent On-line Support. Really pleased with the Service Provided by Margarett. Thanks a lot!

Ivan

Spain

Olivia gave me a great assistance with my template. I highly recommend this website and especially the service of the support team!

San Kumaran

Australia

Initially I had my doubts about the templates. Seriously, I would pay more the support I received alone! In my opinion, you can buy a 'design' from anywhere but you can't get the same level of after sales service like you guys provide. Big Thank you!

www.teamit.com.au

Leesa

United States

I just had technical support with Erica and she was very helpful and she helped me with my issue. She is very knowledgeable and patient with me. Great technical support which is why I keep coming back to TemplateMonster for all my client's templates! Thanks for the great technical support!

Koubek

Czech Republic

Judy helped me to figured it out again. Thanks her and others from on-line support of TemplateMonster! :)

Vaggelis

Greece

Cxcellent - perfect live chat support! Quick and clear answers on my technical questions!!! Well done Olivia.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.