TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

TemplateMonster chat service is absolutely incredible! After purchasing website template I had fun playing with the CSS code. Problem was nothing would go back the way it was suppose to. :( Andre simply snapped his fingers and everything fell back into place.... and in my opinion, even better than original template! I could not be more Happy with TemplateMonster chat service!! Thank you!!




Hanna has served me and helped me change all fonts of my PrestaShop theme. Very sympathetic, perfect. Good support, beautiful templates.

Ben Anderson

United Kingdom

I am very new to Magento, I also never heard of TemplateMonster but decided to take the risk using them. I have to say they are fantastic, I struggled to install my template slider but Julia managed to do it in 5 minutes! I will defiantly be using TemplateMonster for all my templates, they are simply the best.

Makume Toti

South Africa

Thank you Emily for your awesome service. She has helped me before and she is always knowledgeable, friendly and won't stop until the issue is resolved, but tonight she took customer service to totally different level. She deserves 10 starts ;-) I don't have enough words to thank her...



Excellent support from Margret! Fantastic job. Quick and efficient. I was surprised how fast and how dedicated they are to solve the problems.

Daniel Ogero


Great on-line help by Olivia and I will definitely always look here for more templates, keep up the great service TemplateMonster.


South Africa

Julia just made my day, what would have taken me hours to do by myself, TemplateMonster delivered once again! Thank you for being so helpful and efficient Julia, the reason why I keep coming back to buy. Awesome service!


United States

The support is fantastic, above sand beyond. I really can't say snuff... What a tremendous value.

Kevin Meldau


I’ve been more than happy from day one! Over the years I’ve created a few sites with these guys and they always are just on point with everything. From the billing all the way to the support staff. You guys really do set the bar high for anyone else to compete, well done and keep up the great work!



South Africa

Excellent support. Emily rocks. Best support I have ever received from any service or product provider. Keep it up guys!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.