TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


South Africa

WOW, Olivia was amazing. Just as I was about to pull my hair out she was able to solve my problem and save my tons of time. Now I am able to meet my clients deadline, thanks to Olivia and TemplateMonster!

Sterlin Charles

United States

Judy was fantastic and she was quick to help. I could see she loves doing her job and takes great pride at what she does. If all your team is like Judy, you will surely become the biggest template website on this beautiful Earth.



United States

This has been a great experience thus far. The support team has really done a fantastic job of assisting with our website implementation. I would highly recommend TemplateMonster.



Lilian was really helpful and patient with all the problems I had. She was very friendly and knew what she was doing. Thank you so much for such great technical support.

Ramy Safi


Thank you Olivia for assisting me through all the difficult phase while I was installing my WordPress theme. I would recommend anyone to contact you for any real problem they come across. Thank you so much again.



I got the help I need when I needed it from the support team. Thank you so much.



They helped me so much. I´ve had so many questions and they were so nice and helpful all the time. I would buy from TemplateMonster every time I can. Thanks!



The service is great! Every time we had a question somebody could help us fast. Thank you TemplateMonster team :-)


Gergely Kiss


The support is very fast, and they always solved our problems. Thanks a lot!

Carrie Brandon

United States

As a web site developer it is critical that support is available from template providers. I have purchased many different types of templates from TemplateMonster over the years and have also purchased templates from other vendors. TemplateMonster "HANDS DOWN" is far superior when it comes to supporting their products. When we purchase templates we always modify them to some extent and with that inevitably comes questions that need answers. TemplateMonster's Live Chat support is ALWAYS available and extremely helpful answering questions. Other vendors have been a disappointment in the area of support. TemplateMonster is knowledgeable about all of their templates too, and will escalate issues to a higher level of technical support if necessary. Readily available support that is included with the purchase of products is one of the biggest reasons why my company continues to purchase products from TemplateMonster over other vendors. Keep up the great service TemplateMonster! It's what differentiates you from your competition and keeps your customers coming back for more! Thank you.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.