TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

TemplateMonster converted this template from WordPress to static HTML for me for this project because they are the best! Working with TemplateMonster for every project means I know every project will be a success when relying on TemplateMonster as my design support staff. I love TemplateMonster.


Matthew Worth


Excellent, great on-line help and I will definitely always look here for templates, because of the templates of course, but also because of the top-notch chat help.

Bedri Firat Kocak


Thanks Amina for gorgeous technical support. I love TemplateMonster.



I was helped by Mary today and the guidance provided by herself was perfect what I had been looking for, all the support executives at TemplateMonster are prompt, thanks to Mary once again.

Ricardo De Lucia Leite


I've a content marketing agency in Brazil and customizing WordPress templates isn't our core business, but with TemplateMonster and it's support team help I can focus in what a really need to, and still offer great websites to our clients. Carey is the best!!! Always thankful. :-)


Dimitrios K.


The template is excellent and their support is unique. I will use their templates in the future. I am totally satisfied!


Janice Lourdes


The technical support is excellent, very patient and everyone is ready to help. Olivia was a huge help, thanks again Olivia!


United States

Hanna was very professional helping me with my template, and the support was quick and very efficient . Great technical support, will definitely keep me going purchasing products here. Thanks.



The Help Chat is fast anytime with any question. Thanks a lot Olivia, you saved my time!


United States

I am happy thanks to Lilian who has been helping me all the time. And she has been very patient. She has been my salvation. She is very good in her job and her explanation was concise and with a lot of patience. Thanks for having a worker like she in your company Thank you, Lilian.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.