TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Guy Kordova

United Kingdom

I have purchased a WordPress template and as a complete beginner in WordPress iI needed quite some help with basic codes to design color schemes etc. I can give a 5 star recommendation to the on-line chat service provided by TemplateMonster which is available 24/7, I spoke to Andre Flores who responded very quickly to all questions and provided accurate help to all my questions. I will definitely be recommending them and will buy templates in future from them, as this type of service is of great value.

Ryan

United States

Awesome templates and super customer support. You can't beat TemplateMonster!

Marc Stokes-Denson

United Kingdom

I have been able to build a website and change all the features I wanted with the support offered through TemplateMonster. They have gone over and above what I expected and have never failed to resolve a problem I am a complete amateur and had never done anything like this before. I am really pleased with the end result and a thanks to all those that have supported me in what I wanted to do.

Suan

Netherlands

Like always great service and this combined with large capability of patience. I've bought my first template here and will do so for the following templates. Great, great help from the customer service which you can reach 24/7!

suanpan.nl

Kunal

India

Julia was very helpful today. She solved my technical issues really fast. Great technical support again. That's why I keep coming back to TemplateMonster for my client's templates. Thanks for the awesome technical support via chat! Thanks Julia :)

www.homeheatingandplumbingsupplies.com

Leesa

United States

Daniel was very helpful! He identified the areas I needed help with and was very clear on what I needed to do to get the changes done. He was very fast and understood my issues right away. Thank you for having such a great support team! That is why I keep coming back to TemplateMonster for all my template needs! Thanks again Daniel!!!

www.kitncouture.com

Scott

United States

I was having issues with Magento engine and installing theme, but I received a great service from the live chat operator. Charlotte was a perfect guide, and she was there all the time while solving my issues. Great service!

Alessandro

Italy

I was having a problem with a Joomla template after an upgrade. The support was fantastic, kind and fast service! Highly recommend TemplateMonster and their services.

Filipe Sena

Portugal

The customer service was exceptional and helped me with my issue, letting me move forward with my business in a timely fashion! Thank you for your excellent work!

www.trigenius.pt

Balazs

Hungary

I am absolutely satisfied. All questions answered, absolutely 5* service. Thank you! Thank you Kate, Daniel, you and your colleagues are very fabulous!

www.coloursgarden.com

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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    • French
    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.