TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Mauricio Palacios

United States

I have bought many Joomla templates but every time if I got in troubles the technical support is superb! Patient, skillful, efficient and always offering additional help. Don't hesitate to buy, support will always back you up.

Bruno

Brazil

Amina gave me the best service I've ever had in my whole life, she really helped me with the problem until the end, never witnessed the care of a professional so dedicated. Really recommend and thank too!

emporiodivini.com.br

Luxiano Valdez

United States

Judy was great, very knowledgeable and very helpful. Great customer service. I was not very experienced with this system but she walked me though it step by step. I highly recommend TemplateMonster to everyone.

Mallineli

Mexico

I had some issues with my template because I'm not an expert on this but when I talked with Kate she really helped me, she is the best technician, she is so kindly and really know everything. I definitely come back soon for make another purchase. Thanks a lot Kate, my website is great now because of you. It's a pleasure to talk to so professional person.

inloopweddingcinema.com

Billy Golooba

Uganda

Stacy and Olivia did a tremendous job. I highly recommend TemplateMonster services because of their immediate and very friendly technical support. Got my issue solved in time.

www.inceptuganda.com

HansPeter Lechner

China

I had a very big problem, but Ray Taylor (and his staff) really did a tremendous job to help me. Our cooperation was a true pleasure: they were quick, very friendly and so very competent - I think, things cannot be done better! Once again: thank you very,very much, Ray and TemplateMonster! HansPeter Lechner.

Milan

United States

I was having a huge crisis with one of the templates I purchased. Lilian was amazing. She guided me through the entire process of fixing the template. I'm sure everyone is great in technical support, but Lilian was extra great!

Leesa

United States

Judy was very helpful tonight. She solved my technical issues really fast. Great technical support again. That's why I keep coming back to TemplateMonster for my client's templates. Thanks for the awesome tech support via chat!

kitncouture.com

Joseph

United States

I'm a designer who has zero experience working in WordPress and when I found a theme that I loved for my business and found out it was going to cost me $75 I balked (I'm sure this happens to many first timers) but I went ahead and did it and I couldn't be any happier. Specifically, there on-line chat service has been amazing. As a novice I've had many questions and they were not only extremely helpful, but very patient. I'll continue to come back to TemplateMonster.com.

www.trentonprfm.com

Justin

United States

Amina was fantastic! Very patient & extremely knowledgeable, very much appreciated! Thank you! Thank you! I will recommend to all my friends to purchase their website atTemplateMonster! Great customer service! :)

www.cleansarasota.com

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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    • French
    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.