TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Charlotte just helped me out in way that is so good! Even she helped on a third party extension which I thought was not causing my error. Thank you so much! Highly recommend TemplateMonster and all of the support workers there! Thanks!



Julia, Vincent, Eva, Amina, Harry, Andre are all the best support people I have ever met! Highly recommend TemplateMonster and their services. Patience, understanding and perfect solutions for all the questions I had. Dutch companies can take an example about their support! Thats why I buy my templates here!


Joshua T. Gaskin

Trinidad And Tobago

All I can say is that I received exceptional customer service from Amina on an issue I had with my menu. She was able to login and provide me with the best solution. Amina was very patient and understanding, and I got the desired results I was looking for on my site. Kudos and great job. I really am impressed with the service I get from this company.


United States

I use TemplateMonster exclusively because of the excellent support I get from the on-line operators. You wouldn't think that on-line chat with technical issues would be so effective, easy and clear, however, it always is. Thank you Daniel, and everyone else who has helped me with my questions!


United States

TemplateMonster is a great company to do business with. From the very start all the way to the end they assist you until your issue is resolved. Great technical support and very kind operators from the live chat. I will always use only TemplateMonster.

Yannick Deslandes


I bought a very nice template for my shop under PrestaShop. I needed to customize this template and in all cases support was very efficient by chat, always nice and patient. Great thanks for that quality of support! Julia in particular!


Maria Bander


Just perfect! In Germany I could only dream of a service of that unbelievable good quality. I'll recommend the TemplateMonster.com for sure! Thousand thanks.



Awesome, perfect all the time and fast! I have pay 132€ but with this service I think that is not going to be the last one. Thank you very much!!


Jet Philips


Julia and Mary helped in column right display and it worked perfectly well. It is a great feat with wonderful staffs and good customer relationship. Since I bought a template from TemplateMonster, they have always be there to assist with technical support. Keep it up guy!!!



United States

I love it! Very professional. Thank you very much guys!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.