TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Pablo Uriel Ricci


Erica helped me with a lot of efficiency, has solved all my problems in a few minutes. Was very nice and patient, she helped me to fix all my problems. I am very happy with their service and I recommend it to everyone. Thank you very much.



United States

Support and Erica especially was amazing! She answered all my questions and helped me set up my logo on the template. She was very knowledgeable and never got frustrated with my numerous questions. Thank you Erica for all your help!


United States

Hanna was very helpful and provided tutorials for the workarounds we had to try to get my theme installed. Great service!

Sergio Maria


Erica helped me with a lot of efficiency, has solved all my problems in a few minutes. I am very happy with their service and I recommend it to everyone. Thank you very much. Sergio Maria




I've purchased two templates from TemplateMonster, and been very happy with their after-sales service. Whenever small problems arise due to updates or changes, I contact their team and they help me solve them immediately, even outside of U.S. business hours. Julia, in particular, has been helpful to me during the European business day. I have recommended your templates to others.


Erica Tironi


Julia is very nice and patient, she helped me to fix all my problems. I thinks she is one of the best technicians, she have a lot of knowledge and she can easily fix the issue. Thank a lot!!


United Arab Emirates

Judy was the most helpful technical support person I have ever encountered. I have purchased from TemplateMonster before and, now, because of Judy, I forever will. Kudos to TemplateMonster and Judy in particular.




Very impressed with the after sales support especially the technical support offered by TemplateMonster. Had the pleasure of Julia's assistance with resolving a problem. Very professional, pleasant, and knowledgeable.Very much appreciated. Thanks!


United States

Great customer service, answered all my questions quickly. Love the selection of templates for pretty much the full spectrum of popular CMS platforms.


United States

Emily was pleasant to work with and immediately fixed my technical issues and even provided more options. Great service!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.