TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

I can always count on the technical support to help customize any template I buy. Great service for the money. Highly recommend. Margarett as well as all the staff is very helpful and very patient with all my questions. Thank you TemplateMonster for making things very easy.



First I want to congratulate TemplateMonster for this nice clean theme that works perfect without any errors on a fresh install of PrestaShop. I cannot wait to implement it in my new project. I have tested this template several hours with no glitches and no technical issues. This template is the cleanest and easiest to use. These guys have put together a product that covers every aspect you would need when creating a e-commerce.



Excellent service from pre-sales and the best technical support. They help you with anything related to their templates and they have a very fast response. Highly recommended!


United States

With the help of Jason we were able to modify our osCommerce template to our liking and make it really standout. The live chat service is great. Great technical assistance to any questions. Thank you for supporting our needs. Really appreciate you spent time with us in solving and answering our questions.

Lucy Huffstetter

United States

The TemplateMonster services rock! The technical support is knowledgeable, understands the customer's requests, and provide the necessary solution in a professional and efficient manner.

Alvaro Rodriguez-Schwendener


There are two main reasons to express my opinion. One is to congratulate your Support Team for being so professional and helpful and two is to ask you to continue being such a great company that we as a small company feel the enormous confidence by having you behind us to solve whatever obstacles we have encountered. Once again thank you very much.


Yousaf Khalil

United Kingdom

Very nice and friendly service really like the style of a theme. Will definitely recommend to my colleagues and friends.



The best and fastest service ever!!! With this kind of service, I can rely on continuance in creating my websites.


Guillermo M Austin


It was a great support experience, Amina was always polite and willing to answer all my questions, I'm glad I have bought my template from this site. The template is great and beautiful.

S. Edwards

United States

The services were great. I was helped by a patient person named Olivia and I really appreciate her efforts in putting me on the right track.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.