TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Chirayu Brahmbhatt

Australia

Best support I have ever received. Judy from support team, she is fantastic. Very very helpful. All Joomla users please go to TemplateMonster!

Wiardi

Netherlands

The service is really amazing. I build a lot of websites but had no experience with PrestaShop or a PrestaShop template. They really helped me with every issue. Some company's says they will help you, but if you have a difficult problem, they give 'not home'. I am really surprised by their service and I am sure my next website will be not a 'own build' but a template.

www.caribeeshop.nl

Ule

Germany

Really great experience. The help desk really did help during the installation process and was also tweaking little things for me, so I could customize the theme better. Thank you, Erica! Thumbs up. I'll definitely recommend TemplateMonster to my friends.

www.foto-kunst-berlin.de

Kumar

United States

Excellent service, great technical support. I would recommend this to anyone who wants to use Joomla for their website! Great work TemplateMonster, Kumar

Oliver George

United Kingdom

I needed to re-locate a template I had purchased over a year ago, I couldn't afford to call the American number so I clicked on live help. Olivia was amazing and sent me all of my previous orders to re-download, even the ones from different email addresses. I am so impressed with this after-sales care, I will continue to recommend the amazing service from TemplateMonster. Thanks so much and I hope Olivia is rewarded for her amazing dedication. From a very impressed UK customer :)

Wilson Oluwasegun

Nigeria

I can categorically say that TemplateMonster is the best and most innovative template provider. TemplateMonster is the best at what they do. They make life so easy. Thumbs up to a job well done. Thanks Judy for great customer technical support.

Ardie

United Arab Emirates

Services are great. Great people, great technical assistance and patient support personnel. Prompt assistance to any question. Thank you for supporting our needs. Really appreciate you spent time with us in solving and answering our questions.

Jack

United States

With the help of Kate I got through a difficult process for a beginner and she made it seem so easy! Thank you so much for your support. I will always use TemplateMonster.com in the future! Thanks again!

www.growitforward.us

Alina

Canada

I choose this template because not only did it look professional but also beautiful. After buying the template not only did I received a fully functional, amazing looking website, but also all the help from the technical staff team. They were helpful, knowledgeable, polite, the absolute best experience I have ever had with a support teams in my life, especially Erica!!! She patiently helped me figure out how to make changes to my Joomla template, empowering me and giving me the confidence I needed to become my own site's administrator. I am so happy that not only am I recommending TemplateMonster to everyone, but also buying other products from them, like corporate identity and PowerPoint presentation.

www.kiisto.com

Joyeria Sai

Spain

Excellent service and great technical support, I would recommend this company to all.

www.joyeriasai.com

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.