TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

David Joigneau Prieto


Judy was very helpful and has a great knowledge of what she is doing, she was fast, proactive, and Judy was above my expectations at all times, Judy is a great asset for the support team. Congratulations!!


Dan Richmond

United States

Olivia is an awesome technical representative. She helped me on two occasions and each time she helped me she was accurate in her resolutions and very courtesy and professional. I was also impressed by how quickly someone started chatting with me and how knowledgeable Olivia was. She did a great job. I will definitely do business with these guys again.


Arturo Diaz


The technical support is the best I have ever seen. Judy is a very good technical operator and person, I am very happy I dealt with her. All the issues were resolved.




Excellent products and even better service. Chat assistance is excellent - every operator I dealt with was very professional and always went the extra mile to make sure my queries are resolved. Couldn't ask for better service!



The greatest service I've ever seen! Very helpful! Thanks to Vincent from support team!

Oguz Sanli


Great templates, very easy to use and great after sales support! They make it very easy to build your own website even if you don't have the knowledge to do so.


Rami Atlan


The service I got from Mary was very professional and kind. Thank you very much.

Marea Michele

United States

AWESOME! Great templates, but more importantly great customer service and technical support! I've had some great techs help me over the last couple of years and Olivia and Julia stick out among them. Great girls!


Anita Carbone


I've always been happy with the templates and after sales support from TemplateMonster but today it exceeded my expectations. As always the site going live hinged on one annoying issue and I was able to resolve it with advice from a live chat in literally 5 minutes. So happy with the service!


United States

Julia gave me very clear and concise answers to my questions. I felt more confident in the process because of her. I am now happy with my template and the website. Thank you.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.