TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Tracy Paul

United States

Judy was fantastic. I had a problem with loading the SQL dump file - turns out the prefix wasn't correct. She went through and fixed it for me. It was done quickly and efficiently. I am so happy with her patience and willingness to help me out. 5 stars for Judy!



Great service! Great support, always available. Thanks TemplateMonster and thank you Mary :)


United States

Absolutely outstanding! I purchased this template more than a year ago and finally got around to implementing it. As a new WordPress user I was completely unfamiliar with the system. When I stumbled, technical support was there to pick me up, even at 3:30 in the morning! Together we even discovered a few glitches in the code that were beyond my ability to correct. Yet again, technjical support was there to save the day. These templates are CHEAP when you consider the level of support that comes with!


United States

Erica was very helpful, and extremely patient with me as I looked for the information she needed to take care of my problem. Rather than dragging things out, she was quick to bump it up a level based on what she found. Great support! Thanks Erica!

Piero Monticelli


Very professional and useful support, highly recommended to everyone. Thank you a lot to all the great staff....




As always the technical support, especially Julia's was fast and excellent. Just a few seconds and she was able to give the the solution for my problem. I really recommend the services of TemplateMonster. Templates are wonderful, perhaps a little bit more expensive than on other sites, but their service is worth every cent. THANK YOU for all the support and help!



Olivia provided great, prompt support, thanks again. Highly recommend!



TemplateMonster has been great! I don't really know code yet, still learning and their patients and help has been really appreciated!! Extra thanks to Julia :)



United States

Had issues with setting up the theme, Judy helped me right away and was able to walk me through it. Great service.

Mirsad Korjenic

Bosnia And Herzegovina

It was a really pleasure to work with you! Excellent service! Excellent templates!


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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.