TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Oguz Sanli

Netherlands

Great service and taking the extra mile for the customers!!! Very pleased as a customer.

Joe

United States

Stacy is a top notch support department representative. She walked me through a bunch of script changes. She was great to work with!!! TemplateMonster is the BEST!!!

Ristea Gabriel

Romania

I love this template and TemplateMonster, and thank you Mary for technical support. I really love my new website.

Joe Padilla

United States

Olivia is the best! She helped me make some adjustments to my site navigation bar. She quickly understood what I was asking for and pointed me to the exact line of code. She even show me, exactly what I needed to change and how. TemplateMonster is the greatest. You guys are AWESOME!

Cataina

Colombia

Great customer service and quick to respond. They provide you with manuals for extra help and are very patient.

Dominick

Estonia

I appreciated a lot their assistance, I found some problems to set perfectly my page and I am not so expert in CSS, I am beginner. I found this operator Julia, which was very patient to explain me how to fix these problems and how to use some functions in my panel. Excellent support. They are very professional and helpful.

www.pinupagency.com

Jess

United States

TemplateMonster team provides great support after the purchase process. They have answered every question no matter how big or small. They will help guide you in the right direction every step of the way. We are more than happy with our choice to use TemplateMonster and that is why we are a repeat customer!

Amanda Parr

United States

As a WEB developer, I make a point to check TemplateMonster every day for new designs I love and they do not disappoint! I recently got several designs in one order because they were such a great deal and I have almost all of them set up with my web design clients. TemplateMonster has great support and they make everything so easy, there's practically no work left for me at all. I was overwhelmed with my workload but now thanks to TemplateMonster I can get caught up with all my clients' projects without hiring extra people to do the work, TemplateMonster has already done it! It's been a couple of days since I bought several templates so naturally I have already found 2 more new ones that I can't live without.

Shana

United States

I was really stuck and Mary came to the rescue. Drupal templates are not always the easiest to modify. But the help I received made it look so easy. It is fixed and I learned what to do next time. Thanks Mary!

www.kambiance.com

Dr Patrick McNally PhD

Australia

I needed some help to start the website off and clicked on live chat. The operator was fantastic. There was nothing she couldn't do to help me. It's type of friendly helpful customer support that makes it worthwhile purchasing from your company. I have purchased before and will continue to buy more and tell my business customers just how fantastic your products and service is. 10 out of 10. I'm so impressed that I will be selecting a new template for my Author website as well. Thank you so much. Best Wishes Dr Patrick McNally PhD Amazon Best Selling Author and Therapist To The Stars.

www.amazing-inc.com.au

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.