TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Ashish Sood

India

To TemplateMonster team, It is great to talk to Olivia, prompt responses with solution, she helped me to sort out my problems. You guys really doing a excellent efforts for making a web more interesting, simple and bigger. Thanks, Ashish Sood

Sahil Andrews Chand

India

Daniel was very patient and kind. Trust me you guys have world's best and patient technical support and because of such guys your company will grow 1000 times. He knew what he was doing and was very prompt and patient and knowledgeable. May God bless the work of his hands.

Eddie

United States

Technical support work great. They answered all my question and helped me make few changes as well. I am a beginner in WordPress. I learned so much as I am asking all kind of baby questions regarding to my purchased template. Strongly recommend to choose TemplateMonster.

Mariano Villa

Spain

Great! excellent service. The best technical support I have ever seen!

www.marianovilla.es

Kyle

United States

I was having a few issues installing one of the templates I was working through so I contacted technical support just to see what would happen. Boy was I pleasantly surprised I got Julia and had the best Customer Service Experience and Technical Support help I have ever had from any company. Julia worked with me and withing 15 minutes helped me realize what I was doing wrong and how to get it remedied. Next thing I knew a site that I was about to give up on after several months of frustration, was finally working. A+++++++ to Julia.

Akram Mordeaa

United States

I have only two words - awesome support by Judy, I accidentally messed up my theme and she fixed it in just few minutes.

spectrumpro.net

Alfredo Zavala

Mexico

Judy offered the most professional support services. I´m very happy with this company. Thanks.

Daniel

United Kingdom

The support is great. Vincent really took the time to investigate and fix my issue. Thanks

Sahil Chand

India

Olivia again is her name. She has always amazed me. She is a master in web designing and technology. I have never ever seen a person in my life who deliver exactly what customer wants! Trust me, it was because of her that I will continue my relationship with TemplateMonster. She deserves to be leading her team. Whatever she is doing now, she is a master in that and I wish her success. TemplateMonster don't forget to be a good employer for such kind of employees an raise her bar to next level she deserves that! May God Bless Her!

Lee Ault

United Kingdom

Olivia continues to be the best member of the support team. Always going the extra mile and actually answering your questions, and finding you a solution. I hope I always manage to get through to her. Lee Ault

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.