TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Hans Peter Lechner

China

According to my opinion, there is only one word which can describe the services of TemplateMonster: perfect, simply perfect! Many thanks to everyone who was involved in our project!

www.yuhangtrading.com

Christophe

France

Desire to say!! A single thing... Ultra professional, really very good in the after-sales service. A wonderful and very useful help. Thanks to the technician Vincent. Welcoming, professional, patient, pleasant(kind). From a country to an other one, it is capable of understanding (including) my needs and my capacities in computing and of adapting itself. One thank you and see you soon!

Jonathan

United States

So far, TemplateMonster has exceeded all of my expectations. I've received a Quality product, and continue to get Quality Service from each of their representatives. I'd recommend of their products to anyone without hesitation. Special thanks to Judy and Stacy!!! :)

Leighton

Jamaica

Excellent service. Fast and efficient. They offer a premium service. Rest assured that your business will be treated with the most courtesy and respect, always.

Apostolos

Greece

Very helpful and detailed technical support! Done more than I had asked for!!! Thank you Olivia!!!

John

Canada

Wow, I am so grateful for the professional help I got. I learned more in an hour than I could in a semester of WEB development! Amina is the bomb as are all technical operators at TemplateMonster!!! Thanks again!

mainstreamtruth.ca

Bronson

United States

I ran into several issues with one of the templates I bought. The issues were all on my side. Thanks to Judy in support the issues were resolved. She stayed very persistent to figure out how to get my site working the way it should and she is a life saver!!! Love their support team. You can always count on them to take care of any issues you have while installing their templates. A++++++++ all the way.

Leesa

United States

Emily was awesome! She was able to figure out a tricky issue/problem I was having and solved it! She was very patient and thorough to get this problem fixed. I really appreciate her hard work to not give up and kept trying things until it was figured out. Your technical support team is top rated by me! That's why I have all my customers use TemplateMonster for the websites. Thanks again Emily!

www.twotterpersians.com

Alex

Australia

After sale support is second to none. They helped me with every aspect, walking me through everything. Thank you to Julia and Mary! Thank you! Thank you!

Rauf

Azerbaijan

Thanks to all the technical support employees of Template Monster. Especial thanks to Olivia and Ammy. Your services are the best!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.