TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Andre Miranda

Brazil

Technical support with great care. Fast and efficient. Congratulations to Olivia attendant.

Katya

Spain

They are great, they help me always when I have some problem to go on with personalizing my template. They are fast and very professional. I am really glad that I bought my template from here. I couldn't have decided that better.

realwobbler.com

Sophiane

Australia

Great support from Olivia today. The support team is always there when I need them. Really impressive! Thanks TemplateMonster.

www.myvisage.com.au

Fabian Michael

Australia

Spoke to Mary who was amazingly helpful. My requests seemed impossible, but Mary was very professional in dealing with them and making them possible. Thank you so much for your help.

Leesa

United States

Olivia's support and help is greatly appreciated. It's why I have all my customers pick templates at TemplateMonster because of your Technical Support team. Olivia is always ready and willing to help me out not matter how big or small the issue is. WTG! Leesa.

twitterpersians.com

Jose

Spain

Fantastic service!!! I lost all data on my laptop and Olivia sent me an other link to download my template again. Excellent. Very helpful for me. Thank you Olivia.

Jonathan

United Kingdom

The help and live chat no matter what time zone or country you live in was great! They really helped me solve something I had been working on for days! Great service again!

Norbert

Netherlands

Excellent service, polite! They helped me a lot! Very satisfied with the template!

www.skbvloeren.nl

AnChristin

Germany

Great support, excellent service! 24/7 available, in 5 minutes solved! Thanks Judy!!!

www.annchristinahle.com

Premus

Slovenia

I never knew how important it is to buy a template from a provider that also has a great customer support. More or less every request/complaint I had regarding the template I bought was solved in reasonable time. Even on first level support I received a lot of helpful feedbacks - special thanks to Olivia.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.