TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Leesa

United States

Amina was very helpful tonight! She solved a problem that had plagued me for days. She was very patient and worked hard to make me satisfied. I really appreciate your technical support department and that is why i keep recommending TemplateMonster to all my customers!!!!!

www.twitterpersians.com

Paul

United States

Customer service is incredible, Amina's professionalism and technical expertise is best I have had experience.

Tilly

Nigeria

My stars!!! Excellent service. Sandy, Vincent, Daniel you are superb!!! Always ready to help, I already feel like I know so much. Great service guys, well done.

Flavio

Italy

The support really kind and helpful, chatted with Amina and she helped me a lot, fantastic person that done her best to help. Thanks for all.

Alfredo

Mexico

I highly recommend the Technical Support Department. Carey attended me like a king! Thanks Carey, you solved a few issues I had with my website. Yo´re the #1. Thanks.

www.controlbiologico.biz

Anda Poulou

Greece

I have bought many templates from TemplateMonster for my job. They are easy and well designed. Support is excellent and they solve your problem in max 48 hours or at the time you ask for their help!!! Thank you keep design Joomla templates people!!!

Sean Pickard

United States

I purchased a template from TemplateMonster and was stuck configuring it within WordPress. This was 7 months ago. They helped without delay and were very patient while I tried what they suggested. I was very pleased with there support. Then just today, I tried to re-implement the template on a new website and couldn't get it to work at all. They showed me an alternate way and stuck with me until I implemented this method. It was a entire re-program of an SQL file. I was surprised they had no problem helping me like that, even 7 months later. These guys are the best service I've had in my entire IT career.

idahocomputerservices.com

Gianni

Italy

Olivia gave me an excellent technical support and running fast. The templates are beautiful. Keep the excellent work!!!

Remco

Netherlands

Perfect and fast! Thanks a lot for your help! Fantastic service!

www.studentoutfit.nl

Cindy

United States

TemplateMonster's support goes above and beyond. After purchasing the template, I had a few slight modifications to make for it to display correctly. The on-line support was very patient and took their time guiding me to make the necessary modifications to get the desired results. This is my second template purchased. In the future, if needed, I would definitely purchase another template from this company.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.