TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Daniel

United Kingdom

Olivia provided excellent support as usual. Great templates and great support!

Isaac Rajaei

United Kingdom

Always good. This is my 4th year of working with TemplateMonster. 100% highly recommended.

Arsh Kapoor

India

The live support provided by TemplateMonster is awesome. They have guided me till my last query was solved this is not just once but every time I go for their support they help me in a same way! I have been using other services as well, but TemplateMonster is outstanding!

www.jimcorbettparksafari.com

Colleen

United States

Amina is absolutely amazing and is very helpful. She gave me great tips and links to tutorials that were also very helpful. Amina is truly an asset to TemplateMonster:)

Nina

United States

I received great help from you every time a purchased a theme or template. Today Julia helped me out a bunch! Thanks guys!

Bilguitei

Thailand

Excellent service. They talk to you so polite and try to assist for everything. I am not that good at coding. Sometimes I have problem. They are helping me free for that. I will buy again for sure.

Chris B.

United States

I am an existing customer many times over. I'm a full-time freelance web developer with important prospects. I've chatted a few times with customer service here and always received awesome customer service that actually helped me right away. There were some understandable server/technical this time around, which I can understand as a Linux Admin myself, but they solved the issue directly and immediately for me right away through chat. The customer service here is great and should not be taken for granted!

Jimmy

Netherlands

I needed something changed in the theme. I couldn't find the file so I was looking for help on the TemplateMonster.com and I find the live chat. Which brought me to Olivia and she has given me great support and service. TemplateMonster.com is a really good choice for nice themes and great service.

www.onlineviskopen.nl

Jens

United Kingdom

Excellent support from Olivia and Mary! Patiently dealing with my beginners questions. Friendly and thorough in their response.

www.charlottewikke.co.uk

Taf

United Kingdom

The support in TemplateMonster is second to none and I would not choose anyone else for this reason. The technical support that Mary provided was life-saving! A* service!

www.cbsonline.org.uk

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.