TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

Olivia was the on-line chat operator who helped me. She was awesome and very patient. Helped to customize my site. The best on-line support on the planet. Period!!


Claudette Conton

United States

Top support from the best support team. Contacted late at night, and they answered right away. Handled all my needs, and got my site running in no time.


Mario Alberto


The best service I ever had, I just amazed with the patience and support.

Ellen Ziskin

United States

Amina is outstanding. She has helped me twice now and she is very knowledgeable, really helpful and super nice! EXCELLENT CUSTOMER SERVICE! Thank You, Ellen




Great support, excellent template and every time can find a solution for my issues.



Great support, excellent template and every time can find a solution for my issues.

Ujup Jusufi


I got the best support ever from Andre on the technical support, thank you so much, will never forget it, mate. TemplateMonster is very good. Nice service.


Utoro Princewill


Julia assisted me in one of the issues I was having in my designs. It leaves me with a conclusion that the support teams in TemplateMonster's is really doing a great job, most especially in their quick responds to solving issues. Thanks!

Ganesh Ugru


I had a great experience with the support team. Their response to my issues were really quick and the solution they provide is really appreciable.

Chris Pilie

United States

Have been buying TemplateMonster templates for several years and have had great service. The templates are of great quality and a great investment. Any problems I had were addressed right away. Keep up the good work TemplateMonster!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.