TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Kamila

Poland

Wonderful, supportive and competent team! :) I have been working with TemplateMonster products for almost two years and often needed support from their professionals. I was always helped, all the issues have been resolved quickly and in a very friendly atmosphere. I am sure I will keep purchasing products of TemplateMonster, there's simply nothing better! :)

Elizabeth

United States

TemplateMonster's support is awesome! Very respectful, and helpful people without making you hurry or feel as though they have some place else to go! Even though I've been a developer for many years, there's always something new to learn or how something is constructed, and support is very knowledgeable and helpful without making me feel stupid ;-)

Teodoros M.

Greece

Judy gave me a really fantastic service. Such a professional support! Thank you so much! 10 stars!!!! Keep the excellent work!

Rubens

Italy

Templates are really good! Support is excellent!

www.cubomerate.com

Peter Soh

Philippines

I have finished the rest of the works for my homepage today. At first time, I started with nothing when I get the template from TemplateMonster. But now I seem to be already kind of monster in the web designing. Ha ha...! Along the ways to be the monster of it, Amina has been there, I learned so many things from Amina. Her excellent skills made me always happy! No delay, but always kind and detailed guidance. I'll be a returning customer several months later, because of her, Amina. Thanks Amina, a lot!

baguio-pindoctor.net

Mariska Karagiannakis

South Africa

I was battling to upload the .sql file. Julia was fantastic, and knew exactly where the problem was and how to fix it. She was great!!! Some of the best service I have ever received.

www.dreambaby.co.za

Trevor

Canada

Amina was incredibly helpful. I have had over 8 techs look at my issue and none of them were able to find a resolution. Countless nights and 4-5 hours of trying for a week and a half, and finally Amina tried. It took her only 1 hour to find a resolution. Amazing!! She outshined all of the other techs with templatemonster!

Tony Spiri

United States

Judy's customer support was outstanding. I'm a newcomer to Magento. She quickly diagnosed my problem and gave me great tips and videos where I could follow step-by-step instructions and take care of my issues. I really appreciated her help!

merakiusa.com

Mou

South Africa

TemplateMonster is the best so far on the WEB. I would recommend using them because they simply have the best support among the rest. Thanks Support Team & Thanks Judy.

Anisa Sharif

United States

I appreciate the support on any issues I have. I have been purchasing templates from TemplateMonster for over 4 years now and their support team is always wiling to work with you and get the issues resolved as soon as possible.

pcsdebtrelief.com

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.