TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Peter Soh


I'm just like a baby in web-design work. But it's really awesome how I was instructed by people working in TemplateMonster.com. They are always patient with me who usually couldn't catch up at the first time. Ammy and Julia, particularly was a kind of great 'guiding light' for me to complete my project within several days. Thank you both of you for your kind and patient instructions! I may back to get some more themes if I get bored with the design, because it's very affordable cost, furthermore best guiding lights' working there!


Austin Zaror


Kate and Olivia helped me a lot! Best support I have ever had! They understood exactly what I was looking for in no time, five stars service, really recommended.


Henry Ambrose

United Kingdom

First class technical support! Brian really knows his stuff, fantastic!




Excellent support from Olivia. It was great chatting you. You really saved me. The support was spot-on. Very good customer service.



I would like to thank you very much for your great help, it is really very professional and friendly. After many days self trial to solve some design aspects, your service could help me greatly within few minutes. Julia was really very great help, she is very friendly and very professional. Thanks a lot!


South Africa

Olivia assisted me in debugging the settings for my site until we got it working. What great and friendly support!



I've bought a Joomla template. After that I needed to edit some part of it. I've connected to live chat and they did the job for me. Support service is working very well.

Elijah Kiemo


Great support from Mary of TemplateMonster Support Team. Mary to be honest, I do not know how to thank you. Please do not tire to support me and other clients. God Bless and Best Regards,

Sorin Dragomir

United Kingdom

I want to say that the live support helped me a lot. One more time, thank you for your help Judy.

Leigh Makey

United Kingdom

Brilliant, Super, Smashing and great! The support team is always happy to help, even when your in a stress! Special thanks to Mary who got me out of a hole! TemplateMonster Support Team rocks!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.