TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Rachel Reynolds

United States

Fantastic service. Rick is by far the greatest help I have ever received. He was helpful, knowledgeable, and willing to go the extra step to ensure I was taken care of. Thank you so very much Rick, you are truly an MVP!!!!

Vincent Bowyer


Great service. I'm a bit of a NOOB with working with templates and messed up the installation somewhat. Amina on the 24/7 chat service was extremely helpful and got me up and running very quickly.


Sarah Lewis

United Kingdom

I have found the technical help to be fantastic, the staff have really helped me through the whole process and I'm very impressed and thankful for their help!!!




Simply love Vincent's help!!! Wonderful service!!! Super good! Always will look for him only!


Hong Kong

Perfect help - really helpful with what codes to replace with so that my problems were fixed instantly!

Julie Chandler


Julia helped enormously to customize a template we bought for our website. Brilliant service! We have already purchased more templates for other websites.


James Fordham


Just a short note to say I had a problem installing a WordPress theme and spoke with Olivia on LIVE CHAT who was awesome!!! She was patient and walked me though the problem - which was MY error - not TemplateMonster's. I have absolutely NO hesitation in recommending this service to ANYONE seeking a template, theme or other. Thanks guy James



United States

I am so thankful for Olivia's assistance. I explained my problem and she resolved it expeditiously and with great patience and professionalism. What would have taken me 3 hours to figure out on my own, Ms. Olivia handled in just a few minutes. I will be able to apply the skill she taught me to all future web site modification similar to that with ease and confidence that my site won't shut down after I save my modifications. THANKS OLIVIA!!!


United States

Absolutely the best. In this day and age of "bait and switch" support. You stand out as a very exceptional service. I am very pleased.



United Kingdom

Great support and help by the wonderful Olivia. Give this girl a raise =)

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.