TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Walter

South Africa

Lovely service from the live chat, there should be a separate button for Julia, she really is a star, a pleasure to deal with.

www.canvasprintarts.com

Justine

Australia

Thank you so much! I had number of changes made to the template, thanks to your very helpful staff:) Very patient. Thanks again!

Bianca

United States

Julia was an absolute Godsend. I was so lost. I felt as though no one was taking the time to understand my issue. She went above and beyond the call of duty to locate the fonts that I needed and send them to me via email and link. Setting up a web site as complicated as my own can be extremely overwhelming. Julia is the first one to help me with my homepage text and not belittle me or rush me away. Thank you for everything Julia!

Jason

United States

Vincent walked me through 3 issues I had and was so friendly. Will get all my templates through here from now on - no questions asked. They are the best and thanks again Vincent.

designsbyterrajewelry.com

Eddie

Australia

I spoke with Amina from support, she was perfect and very very helpful. Thank you TemplateMonster.

bonsaistore.com.au

Chris Louis

Norway

So amazing service and well spent money! Top notch!! I will never regret finding this page and service!

www.clubdiamond.no

Michael

Cyprus

No words can truly describe the products, service and support provided by TemplateMonster. No doubt they are the world’s leading and best web template provider. We’ve been using TemplateMonster for many years now, which has in turn allowed us to grow internationally and provide A-grade delivery of product and service to our own website clients. Thanks heaps TemplateMonster.

Siby

United Kingdom

I had a quick chat with Olivia and the support was excellent. Resolved the issue within couple of minutes and I am really pleased. Your pre-sale team is also really amazing.

Andrews

India

Olivia once again, she is a genius. The people like Olivia is key to success of TemplateMonster. She is knowledgeable, precise and fast. The best technical and most courteous support I have ever encountered. Thanks to you Olivia.

Antonio

United States

Excellent, very responsive and helpful customer service. Thank you Mary!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.