TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

TemplateMonster was really helpful and customer service was quite amazing. Sean in chat was a huge help for me even when I ran into problems that were my own! Great templates amazing support Highly recommended!

Jonathan Pavoni

United States

I have purchased two templates from TemplateMonster already and have been extremely happy with the quality of the product and the service that I have received from the support team. I have been working with Judy in the support team and she has been excellent. I would highly recommend TemplateMonster Jon.


Mark Weir


I just had a fantastic experience working with Judy. She did an amazing job helping me get my template installed to the point that it matched the live demo. I honestly would have been lost without her help. Hopefully next time I can get through it on my own. Thanks Judy!



Russian Federation

Today I had an incredible misfortune, my site that I have you ordered, fell off and did not want to work. The benefit you have a great operator support Vincent!! He is so incredibly helped me like no other. I am very grateful to him for that, a very high level of training and qualifications. Good that you are highly skilled work as Vincent.


United Kingdom

Julia is absolutely fantastic. Amazing support, which is why I keep on coming back! THANKS!


United Kingdom

Simply superb.I like their templates and customer service is very good. Most of the queries have been resolved very quickly and they are available 24/7. Especially Stacy and Julia are amazing in sorting out any issues with templates.



United States

The quality of customer service from TemplateMonster has been far and above the best I have found on-line. I will without a doubt return to their company for any website needs I will have in the future. I spoke with multiple representatives (Amina, Stacy, and Ashton) and each one went out of their way to help my situation. Thanks again!



United Kingdom

Had a chat session with Judy. Very professional approach. Problem solved very quickly. Very good customer service! Great, thanks!

Kahrman McKenzie

United States

I was so lost and confused on what I needed to do to get my site to look like the template did. I contacted online help and Ammy was AMAZING! She got me fixed up and on my way in no time!! Thank you Ammy!!




Sooo happy. Really: Fast, Good and Efficient. Thanks Judy for your help!!!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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    • French
    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.