TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Antony Capers

United States

Excellent service. I was able to get my problem fixed in a matter of minutes. Very helpful service.

Nicolas

Argentina

Excellent live chat assistance. I received a very detailed guideline to install my new WordPress template. Thank you very much.

www.verdifica.com.ar

Lesley

New Zealand

Julia is wonderful. Her knowledge of Joomla is great and she is very quick at detecting problems and knowing how to correct them. She knows her way around the CSS files too and identified other ways to correct niggly problems. AAAA++++++++++++ rating Lesley.

Andres

Guatemala

TemplateMonster pre-sales and technical staff Olivia were EXTREMELY helpful and patient in helping me through the process of selecting the proper version of the template I needed. Saved me tons of time. Thank you.

Ivan

Colombia

Excellent service, the problems have been solved quickly an all persons are very nice!

James Abell

United Kingdom

I wanted a new website for my art, where I could get better SEO and also a nicer layout. I had used a TemplateMonster template last time for a surf site I designed. The template was great and affordable and I could customize it to a good degree. The on-line help was really superb, they are always ready to help you with any questions and niggles. Thanks again!

www.jamesabellart.com

Alfredo Severo

Argentina

Oh God, the support team is fantastic! They helped me with all kindness. Without a doubt, I will continue choosing again and again for all my projects TemplateMonster.com.

Anthony

United States

I can't possibly express the frustration I was experiencing with an addition at the footer of my template. A person named Kate Daniels from technical support took the time to teach me while helping me fix my problem. Thank you Kate!!!! TemplateMonster.com has a customer for life!!!

Daniel Kott

United States

Vincent White this is the person that made me a believer. He helped me so much. I mean excellent customer service. EXCELLENT. TemplateMonster needs more people like him. A great person and technical operator. Thank you Vincent.

Amanda

Singapore

I'm really impressed by Vincent. He is extremely knowledgeable, helpful and has helped me revolve a lot of problems overnight! Thank you Vincent and keep up the great work! Appreciate all his time and patience. Great support!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.