TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United States

The template has been fantastic and the customer support when we needed technical assistance was extremely helpful. I was incredibly impressed by their patience and ability to quickly answer all of my questions and concerns.




I like to express my deepest thanks to the on-line support person Carey. She has helped our business's website with minimal fuss and is extremely patient. I hope this comments finds her manager well. Thanks again.

Rahul Prashad


TemplateMonster provides awesome support. They are prompt and solve the problems quickly and aptly. Thank you!




Got my problem solved exactly the way I wanted, always. Excellent service. Thanks.



Template Monster has been incredible! Especially Judy Waters who has fixed a problem I have had for months. She was an on-line live chat agent who was kind and supportive and fixed everything I needed! I love her and I love TemplateMonster. Thank you!


Alex Carreno

United States

Very good templates and especially good support.


United States

Olivia in the Support Department was absolutely awesome. She took the time to research my problem and find the exact right answer I needed. I was worried I might not get support like this, or that I would have to pay for it. Great job!



Very good and patient support from Olivia. She stayed with me while we worked out all the issues. Very patient and helpful. 10 out of 10.


United States

The support was excellent, I was transferred to Judy to answer some technical questions. Judy was exceptional! She replied to my questions within seconds and solved my issues. Great technical support, I recommend TemplateMonster.



United States

The service was very good! Amina was great, and Mary was with me answering every question I asked! And believe me I had tons of questions, Unfortunately, I cannot bring them home with me! I still need more help with my website! :( But. they did a great job!, very professional!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.